Your first visit to Macvelly Wellness and Medical Services establishes a vital foundation for our relationship with you. During your first visit, we make sure to obtain important background information about your medical history and give you time to get to know your provider.
To understand what to expect for your first visit to our practice, please read through this page. You'll find all the practical information you need, such as practice hours, payment policies, and more.
Mission Statement
At Macvelly Wellness and Medical Services, our mission is to provide high-quality, cost effective, affordable, and easily accessible Primary Care, Virtual Care and Wellness services to improve the quality of life of our patients. We attempt to make our patients feel comfortable and cared for during every visit.
Our practice is working together to realize a shared vision of uncompromising excellence in medicine.
To fulfill this mission, we are committed to:
- Listening to those we are privileged to serve.
- Earn the trust and respect of patients, profession and community.
- Exceed your expectations.
- Ensure a creative, challenging and compassionate professional environment.
- Strive for continuous improvement at all levels.
Values Statements:
Your Health is Our Priority:
- At Macvelly Wellness and Medical Services, our patient is at the forefront of our mission.
- We are resolute in our commitment to providing high quality care, treating each individual with respect, dignity, and compassion.
- Our staff excels as empathetic listeners, addressing patient concerns with efficacy.
- Our hallmark is evidence-based, whole person-care, delivery personalized experiences that acknowledges unique histories, relationships, cultures, and needs.
- Ongoing education enables us to leverage cutting-edge healthcare and customer services innovations, consistently exceeding patient expectations.
- Our diverse team mirrors the community, fostering effective communication and cultural sensitivity.
- We uphold timely healthcare access as an essential patient right, guiding our system's development
Our Approach to Care:
- We use a holistic approach to care, acknowledging the complexity of each individual's life and the importance of addressing a wide range of human needs to optimize their well-being.
- We regularly evaluate our services and patient needs, identifying gaps in healthcare and adapting our resources to address new needs that arise.
- Our goal is to offer high-quality, easily affordable, accessible healthcare services.
- We utilize a team-based approach, engaging patients as vital members of the healthcare team.
Payment Options
What To Expect
Being well-prepared for your appointment will ensure that your provider has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on your symptoms by reviewing the content on this website. Also, take some time to review our Team page and familiarize yourself with the providers. We look forward to your first visit.